Oyi Medical Card Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

What is the Oyi Medical Card ?

Oyi Medical Card is a debit card that ONLY pays at medical providers to help with budgeting and saving for your family's medical and healthcare needs.

The Oyi Medical Card helps you budget and save with peace of mind knowing that your medical savings are protected and cannot be used for other commitments and are available when a medical need arises.

Can I pay for my whole family ?

Yes, you may use your Oyi Medical Card savings to pay for all your family members and dependents.

Is it accepted by all doctors and healthcare providers ?

Yes, the Oyi Medical Card is a Mastercard debit card and is accepted by all healthcare providers in South Africa (doctors, pharmacies, paternity tests, specialists, blood tests, x-rays and many more).

How to apply ?

It's quick and easy!

  1. Click here to apply.
  2. Send a copy or clear photo of your ID or Passpport via WhatsApp 076 084 6513 or email docs@oyi.co.za.
  3. We courier your card anywhere in South Africa.

Is there a minimum monthly saving amount ?

There is no minimum monthly savings amount. You may deposit and save any amount that fits your family's budget.

Am I committed to deposit every month ?

No, there is no commitment to deposit every month. We encourage you to make regular deposits considering your family's ongoing healthcare needs.

How do I load my card ?

You may load your Oyi Medical Card via any of the following options:

  • EFT/Bank transfer (Free).
  • Payroll deduction through your Employer (Free).
  • Cash deposit at any FNB ATM.
  • Flash 1Voucher. Buy the 1Voucher at any Flash outlet (Checkers, Shoprite, Spazas and many more)
  • Monthly debit order.

How do I get my card ?

We deliver via courier to all areas in South Africa.

We commit to have the card in your hands within 5 days.

On average, we deliver the card in 2 days.

How much does it cost ?

The Fees are described here.

Who is the Oyi Medical Card for?

Do you pay cash for doctors and medicine?
Does your medical-aid run out or gets exhausted?
Do you have dependants and extended family who rely on you for unexpected healthcare expenses?

Use the Oyi Medical Card to put money away for a rainy day. It offers the discipline and flexibility to prepare for unforeseen healthcare expenses while it also complements a typical medical-aid when it runs out.

Do my savings expire ?

Your medical savings do not expire. It is yours forever!

What documents do I need to apply ?

We only need a copy of your ID or Passport to process your application.

I'm a student, do I qualify ?

Yes, the Oyi Medical Card is for everyone wishing to put some money away monthly or lumpsum.

I'm unemployed, do I qualify ?

Yes, the Oyi Medical Card is for everyone wishing to put some money away monthly or lumpsum.

Is it a medical-aid ?

No, the Oyi Medical Card is NOT a medical-aid. It's a Medical Savings card to pay only for healthcare expenses (it's accepted by doctors, pharmacies, paternity tests, specialists, blood tests, x-rays and many more).

Is there a waiting period ?

There is no waiting period. You may use your card balance anytime to pay the doctor and buy medicine.

Does it only cover nominated members ?

No, you may use the Oyi Medical Card to pay for any family member or dependent.

Unlike a medical-aid or health insurance, there are no restrictions on who you may pay for.

Do I need to claim before I go to the doctor ?

Unlike health insurance, you have the full control and freedom to decide when to use the card. No claims, No waiting, No surprises.

Can I withdraw cash at an ATM ?

No, the Oyi Medical Card may only be used to swipe and pay for healthcare expenses at the doctor, pharmacy or other healthcare providers. For example, X-Rays, for blood tests, gynecologist, pathology, an ENT and many more.

Does it work everywhere ?

Yes, the Oyi Medical Card works at all healthcare providers (doctors, pharmacies, paternity tests, specialists, blood tests, x-rays and many more) where Mastercard is accepted.

What if I have more than one emergency ?

You may use the card as many times up to your card's available balance.

Is Oyi a registered FSP ?

The Oyi Medical Card is issued in association with Grobank Limited, a registered bank and an Authorised Financial Services Provider (FSP 5865).

How long does it take to process my application ?

We process and respond within an hour if we have all the required documents.

When do I get my card ?

We commit to have the card in your hands within 5 days.

On average, we deliver the card in 2 days.

I don't have all the document. Can I apply ?

Yes, you may apply without all the documents. Please send outstanding documents to docs@oyi.co.za.

Unfortunately, we cannot process your application without all the required documents.

I am under Debt-Review. Can I apply ?

Yes, our Medical Savings plan does not require a credit check and everyone is welcomed!

I am blacklisted. Can I apply ?

Yes, our Medical Savings plan does not require a credit check and everyone is welcomed!